Cloud 7 Antivirus
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Frequently Asked Question


1. How to install Cloud 7 Antivirus?

To install Cloud 7 Antivirus please follow these steps: Download Cloud 7 Antivirus click on the downloaded file.
confirm the terms and conditions.
let the installation process finish (this might take a couple of minutes).
For further information and detailed screenshots please click here

2. How to manually remove Cloud 7 Antivirus?

In the unlikely event you wish to remove our application, you can easily uninstall just as you would any other software on your computer: Automatically:
Click Start in the lower left corner of your screen From the Programs menu, select Shied Antivirus. Select Uninstall. Follow the on-screen prompts until finished. Manually:
Click Start at the lower left corner of your screen Click in the Control Panel menu button Choose Programs/Uninstall a Software Mark the Cloud 7 Antivirus under the applications list Choose Uninstall

3. What are the minimal system requirements for Cloud 7 Antivirus?

Cloud 7 Antivirus is compatible with the most common minimal computer resources:

  • 512MB of RAM
  • 32- or 64-bit versions of either:
      Windows XP Service Pack 3
      Windows Vista Service Pack 1
      Windows 7 or Windows 8
      Newer Service Packs than the minimum listed are supported.

*Recommended: 1GB of memory, a broadband internet connection, and latest Windows and Internet Explorer updates.

Supported email clients (applies to email protection):

  1. Microsoft Outlook 2000 or newer, including Outlook 2014
  2. Outlook Express on Windows XP
  3. Windows Mail on Windows Vista
  4. Other email products that use SMTP/POP3 for sending and receiving messages, including Windows Live Mail, Mozilla Thunderbird, and many others.

Note: SSL and TLS Internet security protocols are only supported with Microsoft Outlook, Microsoft Outlook Express, and Windows Mail.

4. Can I install Cloud 7 Antivirus edition on my mac?

Cloud 7 Antivirus is currently compatible with the Windows operating system/s only. A new Mac version is due soon, so please make sure you keep connected through our website for future releases and updates.

5. Does Cloud 7 Antivirus has a refund policy?

Yes, Cloud 7 Antivirus has a refund policy. The request for the refund must come to us by Telephone or Email within 30 days of the purchase date (or within the time specified). Proof of purchase date, purchase price, and product ownership must be verified by Cloud 7 Antivirus to be valid for a refund. If your confusion is still not resolved, you may call at the toll-free support number 1-877-642-8444.

6. I have installed Windows 10. Will Cloud 7 antivirus work on my PC?

Cloud 7 Antivirus is particularly configured for Windows-operated PCs. Thus, there is no doubt about the fact that Cloud 7 Antivirus will work smoothly on a Windows 10 PC. If you still have any remaining query, feel free to call at the toll-free number 1-877-642-8444.

7. How can I update the current version of Cloud 7 Antivirus?

Updating your current version of Cloud 7 Antivirus is a child’s play. If you have the Cloud 7 Antivirus application installed on your PC, you will get an automatic update notification. All you have to do is to click on the ‘Update Now’ button and wait for the entire updating process to complete. In case, you need any technical assistance regarding updating loud 7 Antivirus call at the toll-free number 1-877-642-8444 and get instant help.

8. Cloud 7 Antivirus is not working on my PC. Where can I get assistance?

Cloud 7 Antivirus has been designed and configured by the best minds and developed by the most responsive tech-support team. If due to any technical glitch, you are unable to experience Cloud 7 Antivirus protection on your PC, call instantly at the toll-free number 1-877-642-8444 and find solutions to your every query.

9. What is real-time active monitoring and protection?

Real-Time active monitoring and protection is an advanced feature of Cloud 7 Antivirus that detects and prevents multiple cyber threats online and offline and monitors your PC with several detection methods and advanced algorithms. This is all happening within the minimal time taken by Cloud 7 Antivirus software. Interested to know more about features? Call at the toll-free number 1-877-642-8444.

10. I am clicking on Cloud 7 Antivirus icon on my PC but cannot see it starting. What should I do?

This can be due to any technical malfunctioning on your PC and requires professional assistance. Give us a call at the toll-free number 1-877-642-8444 and be assured of certified technicians guiding you through all your queries.

11. My PC has no internet connectivity. Do I still need to install Cloud 7 Antivirus?

Well, to be honest, it is advisable that you must install Cloud 7 Antivirus even though you do not have internet connectivity on your PC. The probability of virus intrusion on an offline medium is also high and spreads through infected pen drives and compact disks. To know more about such threats and how they are spread, call at the toll-free number 1-877-642-8444.

12. My question is not listed here. Whom should I call for help?

If you cannot find your question listed here, call at the 24*7 toll-free helpline number 1-877-642-8444 and get instant assistance on every query that you may have regarding Cloud 7 Antivirus.

13. Will install Cloud 7 Antivirus affects my PC performance?

No, installing Cloud 7 Antivirus will not affect your PC performance in any possible way. On the contrary, it will safeguard your PC from different malware and keep it working at a smooth pace. If you have any further query call at the toll-free number 1-877-642-8444.

14. How can I have my purchased license of Cloud 7 Antivirus?

Your purchased license is an authorized proof of your payment for Cloud 7 Antivirus application on your PC. Keeping in mind the confidentiality of the document, we do not give access to fetching purchased license through our website. Instead, you can make a quick call at the toll-free number 1-877-642-8444 and get instant assistance from our trained support team members.

15. Do you have a patch management policy?

Patch management is a process of identifying, acquiring, installing and verifying patches for various security and functionality problems in software. Patch management mitigates software vulnerabilities and reduces the possibilities of exploitations. Cloud 7 antivirus has a well-developed patch management policy that provides high-end security and fixes all software flaws.

    If you want to know more about the patch management policy of cloud 7 anti viruses, call us at our helpline number at 1-877-642-8444. Our certified technicians will help you with all your doubts.

16. Is there a way to change or reset the true key master password in cloud 7?

Yes.You can change your true key master password in Cloud 7 antivirus. Call us 1-877-642-8444. Our certified technicians will do it for you.

17. Are all operating systems equally vulnerable to rootkits? Is there any advantage to using one operating system versus another?

Rootkit is a type of Trojan horse, that when installed in a PC, changes the operating system and gain remote access of your computer. These rootkits replace normal program and the system becomes corrupt with malicious files. Even though your system will look normal, but in reality, your system will subvert the security of the computer and execute these malicious files.
Different operating systems are differently vulnerable to various viruses. Linux is known to be resistant to viruses but they do get affected by malicious files.Rootkits can affect all kinds of operating system.

18. My computer's CPU usage is more than 50%, and outgoing network activity is far from normal, so I suspect my computer may be part of a botnet. How can I confirm this?

The cloud 7 antivirus scan can detect whether your system is a part of the botnet. It will run an in-depth scanning of your system and will show significant detection of different threats. The rootkit detector installed in the Cloud 7 Antivirus will detect if a rootkit has been installed. It will also detect the other malicious infections of the system. The procedure does not use up much CPU or major source of traffic. You can also check for external IP service. If you find any IP address is blacklisted for planning, then it is possible that your system has been infected with spam BOT.

19. My account is locked. How do I get back in?

If your account has been locked, it can be because of several reasons. Call us at our toll-free number 1-877-642-8444. Our technicians will unblock your account, and you will be able to access again.

20. I need to protect additional devices. How do I buy extra licenses?

One license key can be used in five different devices. If you want to protect additional devices apart from your computer, you can install the antivirus in that device and use the same key code to activate the software. If you are facing any difficulty, during activation, you can call us at 1-877-642-8444. Our certified technicians will solve your problem.

21. Is this antivirus compatible to all types of Operating system?

Yes. Cloud 7 antivirus is compatible with all kinds of operating system. Its customized features provide protection to all devices of different configuration. The software also comes with a well-configured mobile app. Therefore, it is compatible with Android as well.

22. Why are some PC product features not available to Mac Users?

The features of cloud 7 antivirus are compatible with all devices. If certain features are not working on your Mac, there might be some issue that needs to be fixed. Call our certified technicians and solve your problem. Our toll-free number: 1-877-642-8444.

23. Why should I pay for Anti Virus when there are free solutions available?

A free version does not always come with adequate protection features. It usually comes as a trial version and expires within a month. On the other hand, the paid version will scan in much more depth and will give you the protection of life. Therefore, it is always advisable to go for a paid antivirus than a downloading a free version. Call us at 1-877-642-8444 to know more.

24. How many devices can I protect with my subscription?

Cloud 7 antivirus will provide security to five different devices with one true master key. You will receive this key when you purchase cloud 7 antiviruses for your computer. For more details, you can call our certified technicians at 1-877-642-8444.

25. What happens when Cloud 7 Antivirus finds a virus on my PC?

The Cloud 7 Antivirus works like a strict invigilator of your PC that has no mercy for virus or malware. The minute Cloud 7 Antivirus detects a virus on the PC, the efficacy of the program is visible to you. Threat notification will be shown to you immediately, and once you give access to working against it, the application will start its virus removal program.If you are stuck with any difficulty in understanding how Cloud 7 Antivirus works, call at the toll-free number 1-877-642-8444 and find quick help.

26. Can I just rename my files and regain access to them after it is encrypted?

Once you become a victim of ransomware, your system will be completely locked. You will not be able to access any of your files. Therefore, you cannot change the name of the files and folders on your system. Once your computer becomes encrypted, the only way to get back your access is by paying a ransom.
If this answer is still unclear to you and you want to know more, call us at our helpline number at 1-877-642-8444. Our certified technicians will help you to recover your files.

27. What features will you find in Cloud 7 Antivirus?

Cloud 7 Antivirus is equipped with plenty of productive features:

      A. Deep Threat Scanning
      B. Real-Time Active Monitoring and Protection
      C. Email Virus Protection
      D. High-Performance Anti-Malware/Adware Engine
      E. Advanced Anti-Rootkit Algorithms
      F. History Cleaner
      G. Scheduled Scanning
      H. Secure File Eraser
      I. Automated Updates

To know more about Cloud 7 Services and packages, call now at the toll-free number 1-877-642-8444.

28. Is there anything else unusual about this Ransomware?

One of the most unusual things about this Ransomware is that they spread like an epidemic. Over the years, these ransomware attacks have shown a steep rise in its growth graph. They are extremely strong and even cyber police fail to decode the virus. Unwitting users normally spread this ransomware from one machine to another. Once the system is encrypted with ransomware, it is very difficult to decrypt them. People across the world are paying a huge amount of money, just to get their data back. These hackers are earning in millions, by targeting users across the world. So be aware and get ultimate protection from ransomware. For more solutions on ransomware, call us at 1-877-642-8444.

29. Ransomware infections are only for PCs, right? Is my Smartphone safe?

A ransomware attack can come from all form of gadget. If you are accessing the internet, downloading unsafe software from your phone, clicking on untrusted sites, you are at high risk of becoming a victim of ransomware attack. Therefore, your smartphone is not smart enough to protect you from ransomware. It is always at risk and can encrypt all your files from the mobile as well. Therefore, it’s always better to install an antivirus. Have more doubts? Call our certified technicians at 1-877-642-8444.

30. How Cloud 7 Antivirus figures out that Ransomware has infected the system?

Ransomware infection will instantly encrypt all your files and folders and lock you out of your device. However, if you are secured with Cloud 7 Antivirus, you will have a threat notification of a Ransomware trying to get into your system illegally, and with immediate response, you can take action against it. If you still have doubts, you can call us at our toll-free number.

31. What is Crypto Wall?

A crypto wall is a highly destructive form of ransomware that takes away all your data space with RSA-2048 decryption. The user usually downloads this virus while surfing through various online sites, gaming and clicking on unsafe links. Whenever a crypto wall attacks a user, it takes all the Microsoft documents and turns them into jumbled text and random HTML code. Once the crypto wall is successfully executed, the files will automatically copy themselves throughout your PC.
If you have more questions regarding crypto wall, you can contact our customer support at 1-877-642-8444.

32. Does Cloud 7 Antivirus has a gaming mode?

No. Cloud 7 Antivirus does not have a gaming mode. The initial framework of Cloud 7 Antivirus had a gaming mode option. However, with the increasing demand of our clients to disable the option due to interferences in their gaming experiences, we decided to roll out the gaming mode option. To know moiré about other features and services, ring us at our toll-free number 1-877-642-8444.

33. What should I do if I suspect or find Crypto Wall on my computer?

Crypto wall is an extremely dangerous ransomware that can encrypt all your data. The hackers ask for money in exchange for your confidential information. If you feel or suspect that your system has been corrupted with the crypto wall, get assistance as soon as possible.
Call the cyber police immediately for assistance. You can also call us at 1-877-642-8444. We will help you with your required assistance.

34. Is there any data restore option in Cloud 7 Antivirus?

Yes, Cloud 7 Antivirus has a functional data restoring option. Infected files stored in the Quarantine can be accessed in times of need, and after the virus removal, you can again restore back it to your PC. In case, you are facing any technical error give a call at the toll-free number 1-877-642-8444, even if it is in the middle of the night.

35. Do you have anti-phishing email security?

Yes. We do have an anti-phishing email security. Phishing is a hacking method, where the hacker gets your personal details like the credit card, username, password, bank details etc. They disguise themselves as websites with authentic entities and attack the user. This happens when the users give their details on unprotected websites, clicks on remember the password and does not log out after the work. Phishing is an extremely dangerous form of hacking and can make you go bankrupt.

36. Do I require a secure password for Cloud 7 Antivirus?

No, Cloud 7 Antivirus does not need a secure password separately. The software has been configured to make sure users find no difficulty in using it and limits to only its utility purpose.

37. Are you training users on the dangers of phishing?

Whenever you will call the support department of Cloud 7 antivirus, our certified technicians and support team will be there to clear all your doubts and solve all your problems. Anti-phishing training is very important, as millions of people are becoming the victim of these attacks every day.
Phishing is a serious issue, and even slightest inconsideration can lead to a huge loss. So if you want to know more about phishing and the dangers that are associated with it, call us at our toll-free number at 1-877-642-8444.

38. Is there any auto-renewal option in Cloud 7 Antivirus?

The renewal program in Cloud 7 Antivirus is enabled through the following link:
In case, any technical error or malfunction hinders your way of understanding Cloud 7 Antivirus policies and services, call us at our toll-free number 1-877-642-8444 and demand for quick assistance.

39. Is there an endpoint security with specific ransomware protection?

A network endpoint security is referred to a methodology of protecting the corporate network that protects the system when it is accessed through any device like laptops or any other wireless and mobile devices. They protect the system from various security threats. Cloud 7 antivirus has a 360-endpoint security with specific ransomware protection. It keeps your device safe from all forms of ransomware attacks.

40. Why are there different scan options in Cloud 7 Antivirus?

Frequent scanning of your computer by Cloud 7 Antivirus efficiently helps in protecting and preventing malicious ransomware. Other anti-viruses will confuse you with irrelevant scanning options. Cloud 7 Antivirus is configured with the most specific scanning options that examine multiple locations on your computer. It is proficient in detecting and repairing ransomware infected files. So different scan options are important to provide a 360 degree protection to your computer.

41. How do I upgrade my current Cloud 7 Antivirus program version to the latest version?

Whenever your license is about to expire, Cloud 7 antivirus will update itself automatically, if internet connection is available. Virus databases updates are downloaded and installed every time a new update comes. However, Updates may be stopped if your system has low memory or internet connection is weak.
If your system has not been updated naturally, you can contact our technical support or computer maintenance department at 1-877-642-8444.

42. Why do I require an automated scan option in Cloud 7 Antivirus?

Advanced ransomware is not easily detected and is mainly formulated for causing a disturbance. They remain concealed in your computer without any alarming notification. However, they are definitely doing harm and unknowingly somebody else is having equal access to your computer system.
Therefore, performing scheduled scans with Cloud 7 Antivirus is highly recommended. It will ensure that no ransomware injects into your cyber system along with routine scrutiny of your entire PC.

43. Can I get a copy of my purchased license?

The copy of the license is given to the user during purchase. If you do not receive the copy of your purchased license, you can call us at our toll-free number at 1-877-642-8444. Our support team will guide you through all your inconvenience.

44. Will hackers have unauthorized access to my PC in spite of Cloud 7 antivirus?

No. Hackers will not have unauthorized access to your PC; once you have, Cloud 7 Antivirus installed on your PC. In case any hacker tries to invade your system, Cloud 7 Antivirus will make sure that it gives you a threat notification immediately. The moment you have that notification, you will know how Cloud 7 Antivirus is working to safeguard your PC from sly hackers.

45. Can I transfer a license to another computer?

A single license key can be used on five different computers. Therefore, you do not need to transfer your license to another computer. Use the same key to activate the antivirus on another computer.
You can call us at the toll-free number 1-877-642-8444 for quick installation of the software on your computer.

46. Can I use my license for Cloud 7 Antivirus to activate Secure Line VPN and Cleanup?

Secure Line VPN and Clean Up activation is a complicated process. Using the antivirus license for activating the other two process is a difficult task.
We cannot guarantee the success of the activation.
You can call in our computer maintenance department or technical team at the toll-free number 1-877-642-8444 for activation of your Secure Line VPN and cleanup.

47. How do I update my Cloud 7 Antivirus Account email address?

For confidential reasons we do not provide email update access through Cloud 7 Antivirus website or application. Rather we have taken the responsibility on us. We understand your busy schedule and therefore, ask you to relax while our technical support team will be updating your account email address. All you have to do is to dial our toll-free number 1-877-642-8444 and the rest is up to us.

48. Does my PC's performance slow down during a Cloud 7 scan?

No. Cloud 7 antivirus is configured in such a way that it will not slow down your PC during system scan or installation. If your system is slowing down during scanning, you can get it fixed from our computer maintenance department. Call at the toll free number 1-877-642-8444, for a quick solution.

49. Is Cloud 7 Antivirus functional for Android devices?

Yes, Cloud 7 Antivirus is functional for Android devices. The framework is constructed to support all Windows and Android devices including PCs, Laptops and Smartphones.

50. Does Cloud 7 Antivirus scan webmail accounts?

Cloud 7 antivirus scans all kinds of emails and prevents suspicious attachments from downloading. If your computer has downloaded suspicious attachments, it might be because your antivirus has expired. Call us at the toll free number 1-877-642-8444 for all your enquiries.

51. Can Cloud 7 Antivirus give me advanced protection?

Cloud 7 Antivirus has been designed by the best minds to give your PC advanced protection from all kinds of cyber threats and malicious virus. Every feature in Cloud 7 Antivirus is centrally focused towards the overall protection of your PC. We are proud to deliver advanced protection antivirus services to more than thousands of customers. If our words are not yet convincing, try the free trial version for 30 days and experience high-end antivirus protection on your PC.
Are we able to grab your interest? Help us to know by giving us a call at our toll-free number and we will do our best endeavour to help you know more about Cloud 7 Antivirus.

52. Can I turn off the Microsoft Windows Firewall when using the Cloud 7?

Yes, you can turn of your Microsoft Windows firewall without hesitation. Cloud 7 antivirus provides 360-degree protection against all kinds of viruses and keeps your system 100% safe.

53. Does Cloud 7 Antivirus has a technical support team? How to contact?

We have a certified team of qualified technicians who form a responsive and supportive technical team. We invest our best efforts to help our customers with technical queries and errors. Cloud 7 Antivirus is delighted to enforce such a technical team that is available for your every query, even if it is in the middle of the night.
You can contact our technical support team via our toll-free number 1-877-642-8444 or write to us at

54. How much maintenance does Cloud 7 antivirus require?

Antivirus software requires very low maintenance, and mostly a subscription payment over time. If your antivirus is running a high depth scanning of your system, if it is providing timely updates and keeping your system safe, then paying for your computer’s safety once in three years, is worth it. A licensed antivirus will remind you when your subscription is ending and will keep your system away from any virus.

55. Is there any free trial version of Cloud 7 Antivirus?

Yes, Cloud 7 Antivirus has a free trial version of 30 days after activation. After 30 days, the software will expire and you will have to renew it with a premium package.
To know about our services and packages, call us at 1-877-642-8444. Our support team will be answerable to all your queries.

56. Does this antivirus come with a mobile app?

Yes. Most antivirus comes with a well-configured android application. It provides 360-degree protection against all kinds of malicious viruses including ransomware. They do a high depth scan of your device and keeps you 100% safe.

57. My queries are not yet resolved. Whom should I contact?

If you are queries are not yet resolved, and still, confusion pertains, we are just a call away. Give us a ring at 1-877-642-8444 and get instant live support from our technical team.

58. My computer is working slow. Can it be because of Cloud 7 Antivirus?

Generally, anti-viruses come with multifarious features, out of which most are irrelevant or unnecessary in terms of antivirus protection. Due to these features, the overall antivirus application takes up a lot of storage space and in return makes the PC slow. Keeping this in mind, Cloud 7 antivirus has been designed in a compact manner that focuses straight on Ransomware protection. Therefore, Cloud 7 antivirus will not make your PC slow and work along the strict guidelines of the most necessary Ransomware protection.

59. How to troubleshoot download and installation issues with Cloud 7 antivirus?

It takes 20 min to install or update an antivirus. If you are having any problems while installing an antivirus, follow these steps:
• Restart your computer.
• Click on installation link.
• When the window opens, click on Agree and continue.
• The initial installation will take at least 6 min.
• Once the installation is done, your antivirus will go through few other steps such as updating the latest version, preparing your computer etc. This can again take up to 6 min.
• When all updates are done you will have access to the trial version.
Still facing installation and update problems? Reach us for the quick solution. Call at 1-877-642-8444.

60. How to verify or remove subscription errors with Cloud 7 antivirus?

Subscription errors are a common problem, and people often face them while resuming their subscription for a particular antivirus. If you are facing any such problems, you can follow these steps to sort out your problem.
• Restart your system: Restarting the system often solves these subscription errors. Rebooting your system causes the entire program to run again.
• Restart your internet connection: Improper internet connection can also cause problems while renewing subscription. If you are having a slow internet connection, trying restarting your Wi-Fi. This should help in resolving your problem.
• Start all over again: If your problems are not resolved even after trying out all the above-mentioned solution, uninstall your antivirus and reinstall it again. This is the ultimate solution. Try uninstalling it with Revo installer. This will delete the antivirus completely, even from the registry.
Hence, you will not have an issue while reinstalling it.

61. I am having problem in understanding Cloud 7 Antivirus packages. Please help.

To maximize antivirus protection, we have formulated flexible and affordable plans that will be best suited for your Windows and Android supported devices. Cloud 7 Antivirus’ plans come in three broad categories namely, Incidental, Gold and Platinum which is for 1 month, 3 months (1 PC) and 3 months (3 PCs) respectively.
If this answer is still not clear to you, there is no need to worry. Call us at our toll-free number 1-877-642-8444 and our qualified team of technicians will guide you through all your problems and queries.

62. Does Cloud 7 Antivirus works differently for trial and paid versions?

Yes, it does. A trial version is to give an idea of how an antivirus works and what are its salient features. Since it is unpaid, many have a conception that it does not work like the paid one. This is a myth. The trial version of Cloud 7 Antivirus functions equally good as the paid one. It is for you to experience the high-quality antivirus protection on your device before you pay for the original one. Remember to opt for the paid one only after you are convinced with visible positive results, which we are sure you would see.

63. What is the trial version validity for Cloud 7 Antivirus?

The trial version of Cloud 7 Antivirus comes with a validity of 30 days. Post to that you have to install the paid version for the continuation of Cloud 7 Antivirus protection on your devices. You may also refer to the Cloud 7 Antivirus plans by clicking on the following link:

64. Is there any reseller program for Cloud 7 Antivirus?

Yes, there is a reseller program for Cloud 7 Antivirus and its advantages are plenty:
 Very competitive end-user pricing.
 No minimum sales volume requirements.
 High initial discounts make it financially interesting even for small Resellers.
 The aggressive graduated discount structure ensures high returns for Resellers with high sales volumes.
 Cloud 7 Antivirus Technologies does not undercut our Resellers when upgrade or license renewal time comes round.
 As an Cloud 7 Antivirus Reseller, you will be our "feet on the street" providing added value to your local customers.
 An aggressive discount program for Government/Churches/Schools/Charities.

65. What is the email id of Cloud 7 Antivirus?

The email address for Cloud 7 Antivirus is In case, you are getting a late response give us an instant call at the toll-free number 1-877-642-8444, and we shall respond to every question you have.

66. Can Cloud 7 Antivirus remove unwanted browsing cache too?

Yes, Cloud 7 Antivirus has a basic feature that is effective in removing unwanted browsing cache. The application will scan the entire list of cookie scripts that are identified as suspicious and problematic.

67. Can I renew my license through Cloud 7 Antivirus website?

Renewing your license through Cloud 7 Antivirus website is unfortunately disabled. However, there is no need to be troubled. On the contrary, we have made your Cloud 7 Antivirus license renewing easier. Call us at our toll-free number 1-877-642-8444, where our qualified team of technical support are standing 24*7 for 365 days to provide you instant assistance. You may also write to us at our email-id:

68. I have lost my Cloud 7 Antivirus license number. Kindly help?

Well, you have no reasons to worry at all. If you have lost your cloud 7 Antivirus license number, just give us a call at the toll-free number 1-877-642-8444 and leave the rest to our proficient team of technical support.

69. How to manage or restore quarantine files?

You can manage your quarantined files in several ways. Some of them include:
• Saving quarantined files to a disk:
Once you decode a quarantined file, you can save it to the disk. But know that they DO contain live virus. So it is always recommended to save them only if you believe that they are false. To know more about saving a quarantined file call at 1-877-642-8444.
• Restoring quarantined file
Whenever you are trying to restore a quarantined file, it is going be rescanned again. Once you are restoring the files, the original virus will become active again. If your system has an antivirus, these files will not be restored.
• Exporting the list of quarantined files
The list of the files that are quarantined can be exported through few easy technical steps. This is useful whenever you are working on any kind of external files.

70. What do I do if the antivirus scanning stops at 98%?

System scanning takes almost up to 15 min. A full depth scanning can take even more than that. Therefore, you can seat back and relax while your computer is being detected for viruses. However, along with taking an ample amount of time, the virus scanning can also stop at 98%. We suggest you wait for some time.

71. What is the trial version validity for Cloud 7 Antivirus?

This can often happen due to slow internet or low memory in your system. If you are facing such troubles, you can get assistance at 1-877-642-8444. They will solve your problem and renew your antivirus subscription.

72. Is there a way to exclude certain files while scanning the system?

Even though it is not fully recommended, but you can exclude certain files from being scanned, in order to avoid false positive detections. The steps include:
• Open your antivirus.
• Click on settings.
• Click “scan options”
• Click on the types of files you want to scan.
• Click “Exclude media” to exclude the files you want to scan.

73. What is the way to change or reset the true key master password in the antivirus?

No, there is no way, where you can reset or change the true key master password. If you are having any problem in redeeming your master key password, you can call our certified technicians at 1-877-642-8444.

74. Who do I contact while the renewal of my antivirus?

You can contact our tech support department at the toll-free number 1-877-642-8444. They will solve all your problems, and the antivirus will be easily installed.

75. On what devices does Cloud 7 Antivirus works?

Cloud 7 Antivirus has been enabled to give advanced overall protection to all kinds of devices including PC, Laptop and Smartphones that is supported with Windows and Android operating systems.

76. Can I download Cloud 7 Antivirus from this website?

Yes, the provision of downloading of Cloud 7 Antivirus through our website is available. However, we strongly recommend you to give us a call at our toll-free number 1-877-642-8444, so that our responsive team of qualified technicians can personally assist you and help you in installing Cloud 7 Antivirus without any technical hitch. You may also go through our plans by clicking on the following link:

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